Shipping & Returns
📦 UK Orders
Delivery within 2–4 working days using tracked shipping services. Customers can follow their parcel from dispatch to delivery for full peace of mind.
🌍 International Orders
Shipping times vary by region and carrier availability. Customers outside the UK are responsible for checking local customs regulations before ordering.
🌱 Packaging
All products are shipped in discreet, recyclable pouches designed to protect contents while minimizing environmental impact.
🔄 Returns – Supplements
We accept returns for supplements if the pouch is unopened and reported within 7 days of delivery. Refunds are issued once the return is inspected and approved.
❌ Returns – Peptides
Due to the sensitive nature of laboratory compounds, peptide sales are final. Returns are only considered if the product arrives defective or damaged.
💰 Refunds
Refunds are processed within 5–7 working days after return approval. Funds are issued to the original payment method.